Information Technology - Business Support

Contact: Rita Chrane

The IT Business Support curriculum is designed to prepare graduates for employment with organizations that use computers to process, manage, and communicate information. This is a flexible curriculum that can be customized to meet the community's needs for Information Technology.

Coursework will develop a student's ability to communicate complex technical issues related to computer hardware, software, and networks in a manner that computer users can understand. Classes cover computer operations and terminology, Microsoft applications, operating systems, database, networking, security, and technical support.

Graduates should qualify for employment in entry-level positions with businesses, educational systems, and governmental agencies that rely on computer systems to manage information, whether working at a desk or in an IT position.  Graduates should be prepared to sit for industry-recognized certification exams.

Learning Outcomes

Upon completion of this program, students will be able to:

  • Demonstrate knowledge of advanced computer skills, including Microsoft applications.
  • Complete projects using proper database design within a database.
  • Demonstrate an understanding of security concepts.
  • Use basic programming skills.
  • Define basic networking terminology.
  • Demonstrate the proper formatting techniques for business documents with selected software.
  • Show an understanding of Microsoft Windows.
  • Demonstrate Internet/web fundamentals.
  • Complete basic business concepts and/or accounting skills.

Information Technology - Business Support Associate in Applied Science – A25590B

Plan of Study Grid
First Year
FallCredit Hours
ACA 111 College Student Success 1
CIS 110 Introduction to Computers 3
CTI 110 Web, Programming, and Database Foundation 3
CTS 115 Information Systems Business Concepts 3
NOS 110 Operating Systems Concepts 3
WEB 110 Internet/Web Fundamentals 3
 Credit Hours16
Spring
CTI 120 Network and Security Foundation 3
CTS 120 Hardware/Software Support 3
CTS 130 Spreadsheet 3
DBA 110 Database Concepts 3
OST 136 Word Processing (Word) 3
 Credit Hours15
Summer
CTS 125 Presentation Graphics (PowerPoint) 3
Social Science Elective * 3
 Credit Hours6
Second Year
Fall
CIS 115 Introduction to Programming and Logic 3
BUS 137
Principles of Management
or Principles of Financial Accounting
3-4
ENG 111 Writing and Inquiry 3
SEC 110 Security Concepts 3
Humanities Elective * 3
 Credit Hours15-16
Spring
BUS 260 Business Communication 3
CTS 240 Project Management 3
MAT 143
Quantitative Literacy
or Precalculus Algebra
3
ENG 112
Writing and Research in the Disciplines
or Professional Research & Reporting
3
NOS 130
Windows Single User
or Accounting Software Applications
2-3
 Credit Hours14-15
 Total Credit Hours66-68

*Please see the Suggested Humanities and Social/Behavioral Science Elective List for AAS Majors webpage.

MS Applications and Business Accounting Diploma Option – D25590A

Gainful Employment Disclosure

Plan of Study Grid
First Year
FallCredit Hours
ACA 111 College Student Success 1
ACC 120 Principles of Financial Accounting 4
CIS 110 Introduction to Computers 3
CTI 110 Web, Programming, and Database Foundation 3
NOS 110 Operating Systems Concepts 3
CTS 115 Information Systems Business Concepts 3
 Credit Hours17
Spring
ACC 150 Accounting Software Applications 2
CTI 120 Network and Security Foundation 3
CTS 120 Hardware/Software Support 3
CTS 130 Spreadsheet 3
DBA 110 Database Concepts 3
ENG 111 Writing and Inquiry 3
OST 136 Word Processing 3
 Credit Hours20
Summer
CTS 125 Presentation Graphics 3
ENG 112
Writing and Research in the Disciplines
or Professional Research & Reporting
3
 Credit Hours6
 Total Credit Hours43

IT - Microsoft Applications Diploma Option – D25590M

Gainful Employment Disclosure

Plan of Study Grid
First Year
FallCredit Hours
ACA 111 College Student Success 1
CIS 110 Introduction to Computers 3
CTI 110 Web, Programming, and Database Foundation 3
CTS 115 Information Systems Business Concepts 3
NOS 110 Operating Systems Concepts 3
WEB 110 Internet/Web Fundamentals 3
 Credit Hours16
Spring
CTI 120 Network and Security Foundation 3
CTS 120 Hardware/Software Support 3
CTS 130 Spreadsheet (Excel) 3
DBA 110 Database Concepts 3
ENG 111 Writing and Inquiry 3
OST 136 Word Processing (Word) 3
 Credit Hours18
Summer
CTS 125 Presentation Graphics (PowerPoint) 3
ENG 112
Writing and Research in the Disciplines
or Professional Research & Reporting
3
 Credit Hours6
 Total Credit Hours40

IT - Technical Business Accounting Certificate Option – C25500BA

Gainful Employment Disclosure

ACA 111College Student Success1
ACC 120Principles of Financial Accounting4
ACC 150Accounting Software Applications2
CIS 110Introduction to Computers3
CTS 130Spreadsheet (Excel)3
OST 136Word Processing (Word)3
Total Credit Hours16

IT - Microsoft Applications Certificate Option – C25500MS

Gainful Employment Disclosure

ACA 111College Student Success1
CIS 110Introduction to Computers3
CTS 125Presentation Graphics (PowerPoint)3
CTS 130Spreadsheet (Excel)3
DBA 110Database Concepts (Access)3
OST 136Word Processing (Word)3
Total Credit Hours16

IT - Business Support CCP

Tuition-waived program for Career & College Promise (high school juniors and seniors)

ACA 111College Student Success1
CIS 110Introduction to Computers3
CTS 120Hardware/Software Support3
CTS 115Information Systems Business Concepts3
CTS 130Spreadsheet3
DBA 110Database Concepts3
Total Credit Hours16